(330) 868-7705 ext. 106

Email Water & Sewer

Monday thru Friday
8:00 AM to 4:30 PM
Water & Sewer Forms

Water & Sewer Application
Water & Sewer Application (Rental)
Water On/Off Authorization Form
Change of Occupancy Form

Return your completed application:

1) Return it in person: 209 N. Market St.
    – Water & Sewer Department
    – Located on the bottom floor.
2) Email the completed application:
    Water & Sewer Department
3) Mail the completed application:
    ATTN: Water & Sewer Department
    209 N. Market St.
    Minerva, Ohio 44657

If you have any questions, please call:
(330) 868-7705 ext.106

Water & Sewer Quick Tips

– All new residents must complete an application for water and/or wastewater services.
– A $100.00 deposit is required for tenants & land contract buyers.
– The Village bills on a quarterly basis.

– All adult tenants must be reported, regardless of who is responsible for the bill.
(All adult tenants must fill out tax Form 75, know as a Individual Registration Form.)

For more information on Taxes, visit our Income Tax page.

Billing Information

Water & sewer customers can pay their bill in the following ways:

The Village of Minerva's Customer Portal

Pay your bill online!

– Account Numbers are needed for new accounts.
– Your account number can be found on your bill.
– Do not include the “dashes” when entering your account number.

For more information, call us at (330) 868-7705 ext. 106!

In Person

At the Water & Sewer office, inside Village Hall.
Village Hall is located at: 209 N. Market St.
The Customer Service Station is located on the bottom floor of Village Hall.
We accept cash, checks, money orders, debit & credit cards.
(Please note: a convenience fee is added to all payments using a debit or credit card.)

Need more information? Call Us!
(330) 868-7705 ext. 106

By Mail

Mail All Payments to the Following Address:

Village of Minerva
ATTN: Water & Sewer Department
209 N. Market St.
Minerva, Ohio 44657

We accept checks & money orders.
(Please include the small stub portion of the bill with your payment.)

Via the Drop Box

Drop your payment in the Water & Sewer drop box!
(Located in the Police Department Lobby)

The drop box is available 24 hours a day for your convenience!
We accept cash, checks & money orders.

Billing Quick Tips

– Water & Sewer bills are always due on the 15th of the month.
– Billing months are determined by which billing section you live in.
– A penalty is added to payments made after the 15th.

Landlords & Property Managers

Per Village Ordinance 927.02(z), property owners must inform the Water & Sewer Department of any tenants moving in or out of a rental, within 10 days.
Any time a change occurs, a Change of Occupancy form must be completed.
Any changes must be reported via the Change of Occupancy form, which can be found here.
Please return Change of Occupancy forms to the Water & Sewer Department.

The fine for not reporting any change of tenancy is no more than $100.00 for the first offense.
The fine for for not reporting any change of tenancy is no more than $150.00 for each subsequent offense.

Starting New Water & Sewer Service

If you have purchased a home, and are going to be living in the home, please fill out the form below.
Water & Sewer Application

If you have purchased a home to be used as a rental property, please fill out the form below.
Water & Sewer – Owner of Rental Application

Attention: Landlords & Property Management Companies
Please check the Landlord section for more detailed information by clicking here.

Turning Off Water Service

If you are moving, please call us no less than forty-eight (48) hours before moving, so we can schedule a final meter reading.
A final reading will be obtained & once your final bill has been generated, any funds remaining from your deposit, if applicable, will be refunded.

If you will not be in the residence for a period of time, and need to temporarily shut off water services, please fill out the Water Off Authorization Form.
Once approved, you will not receive a bill for the time you are away from the property.
You are responsible for letting us know when you return, and need water services restored.

The Water Off-On Authorization Form can be found here.

The Village’s goal is to provide & maintain 1st Class water & wastewater systems to all our residents & businesses.
We strive to ensure that they meet all EPA standards. We also provide prompt responses to all customer inquiries.

Water Superintendent
Steve Couch (Class I Operator)

Water Technician
Dan Underwood (Class I Operator)

Wastewater Superintendent
Keith Saunier (Class III Operator)

Wastewater Technician
Jeff Morton

Where does the Village of Minerva's water come from?

The Village’s drinking water supply comes from a ground water source.
We have three (3) wells located in the Minerva well field that are used to pump ground water to the treatment plant.
Raw water is sent to the treatment plant, where it’s oxidized with chlorine & potassium permanganate.
Finally it’s filtered & a disinfection residual is applied before it’s sent out for consumption.

How is the Village of Minerva's water quality?
The Village of Minerva preforms a wide range of water testing, at varying frequencies.
These tests are required & regulated by the EPA.
Our water plant works hard to ensure the Village Residents have safe drinking water.

The Consumer Confidence Report can be found here.

When does hydrant flushing occur?

Routine flushing takes place on a quarterly basis, weather permitting.
Flushing is also done in known problem areas more frequently.
Flushing is also done upon request.

Please watch for upcoming flush dates in the following places:
– The Village Website
– Spectrum Channel 1025
– The Village Facebook Page

How do I get a remote meter?

Remote meters are available by calling the Water & Sewer Department.
This requires a new meter to be installed & a remote placed outside the home.
This enabled meter reading without entering your home. (In most cases.)
The cost of the remote meters vary.
Payment arrangements can typically be made to help obtain a remote meter.

How do I report water line breaks?

Periodically, water lines break.
If you notice water coming out of the street or pools of water after a dry period, please call us.
We repair water line breaks as they are reported.
Water service may be temporarily shut off during the repair times.

During Business Hours Call: (330) 868-7705 ext. 106
After Business Hours Call: (330) 868-4177

 

The Village of Minerva has partnered with RCAP for water service line testing.
Please see the flyers below for more information.
Need more info? Call us at (330) 868-7705 ext. 106.

Water Service Line Survey
Water Service Line Self Survey
Water Service Line Inventory